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Aldi Click and Collect – Discontinued What You Need to Know

Jack Harry Bennett Carter • 2026-05-05 • Reviewed by Maya Thompson





Aldi Click and Collect Discontinued 2024

Aldi UK ended its click-and-collect grocery service on 18 August 2024, after a four-year trial that began in September 2020 during the COVID-19 pandemic. The service, available at 174 of its 1,020 UK stores, allowed customers to order online and pick up from car parks for a £4.99 fee. The move reflects the discounter’s renewed focus on operational efficiency and low prices, favouring in-store shopping and app-based innovations over online fulfilment.

The discontinuation was first reported by trade publication The Grocer on 13 August 2024. Aldi’s decision aligns with a broader strategy: the chain had already stopped Deliveroo grocery delivery in 2022 and ended alcohol and Specialbuys home delivery in 2023. Unlike competitors such as Tesco and Morrisons, Aldi does not offer grocery home delivery.

Does Aldi Still Offer Click and Collect?

Service Status Discontinued
Final Order Date 18 August 2024
Reason Strategic shift to focus on in-store and app-based shopping (Shop&Go, Specialbuys)
Alternatives Lidl click and collect, Tesco click and collect, Morrisons online shopping, Aldi Shop&Go app (selected stores)

  • Aldi ended click & collect in August 2024, favouring in-store experience and its Shop&Go concept.
  • The Aldi UK app remains active for Specialbuys and store finder; click & collect login no longer works.
  • Competitors like Lidl and Tesco continue to offer click and collect services in the UK.
  • Customers seeking online grocery ordering from Aldi have limited options; no home delivery service exists.
  • The service was available at 174 stores nationwide.
Attribute Detail
Service Click & Collect
Status Discontinued
Final Order Date 18 August 2024
Launch Year 2020 (approx.)
Coverage Selected UK stores (e.g., Preston, nationwide)
App Required Aldi UK app for order placement
Current App Aldi UK (Specialbuys, store locator) and Aldi Shop&Go (selected London stores)

How Did Aldi Click and Collect Work?

Where was Aldi click and collect available?

The service operated at 174 stores across the UK. Customers could order groceries through the Aldi UK app and select a participating store for pickup. The exact list of locations was not officially published, but areas such as Preston were known to offer it.

Is there an Aldi click and collect app?

Orders were placed exclusively through the Aldi UK app. A separate click-and-collect section within the app allowed users to select items, choose a pickup time, and pay the £4.99 fee. The app’s login system for click and collect was deactivated when the service ended.

How do I register for Aldi click and collect?

Registration was done via the Aldi UK app. Customers created an account, added their payment details, and selected a nearby store. The process is no longer available, but the app still works for browsing Specialbuys and finding store locations.

Key point

The Aldi UK app remains active for Specialbuys and store finder. The Aldi Shop&Go app is available for checkout-free shopping in selected London stores.

Why Did Aldi End Click and Collect?

Aldi ended the service to prioritise operational efficiency and competitive pricing, core to its low-cost model. A spokesperson told Aldi UK Ends Click-And-Collect Service Amid Efficiency Drive: “One of the ways we keep our prices low is by running the most efficient supermarket business in Britain. We’ve made the decision to bring our click-and-collect service to an end so we can focus on doing just that.”

Experts note that click and collect added logistical complexity, requiring new processes and team reworking that distracted from streamlined in-store operations. The decision follows earlier cuts: ending Deliveroo grocery delivery in 2022 and alcohol/Specialbuys home delivery in 2023. In 2023, CEO Giles Hurley had hinted at expanding online services, but the chain prioritised store growth over e-commerce “distractions.”

Important

Aldi offers no grocery home delivery, unlike rivals such as Tesco and Morrisons. The discounter accepts that ending click and collect may cost some shoppers, but the move is intended to protect its low-price promise.

What Are the Best Alternatives to Aldi Click and Collect?

Lidl click and collect

Lidl UK offers a click and collect service through its Lidl Plus app at participating stores. Like Aldi, Lidl avoids complex online fulfilment to preserve a no-frills, low-cost model. Visit Lidl click and collect information for details.

Tesco click and collect

Tesco provides both click and collect and home delivery, with a vast network of stores. Their Whoosh service may also offer quick pickup options. See Tesco click and collect.

Morrisons online shopping

Morrisons offers online grocery delivery and click and collect through its website and app. More at Morrisons online shopping.

Can I still do online shopping with Aldi?

Aldi’s online presence is limited to the Aldi UK app (Specialbuys, store locator) and the Aldi Shop&Go app for checkout-free shopping in select London stores. No grocery home delivery or click and collect is available. For a deeper comparison of discounter strategies, read Aldi and Lidl e-commerce strategies: why discounters avoid online fulfilment.

Alternative option

Morrisons and Tesco are the closest full-service alternatives for click and collect. Lidl remains similar in pricing but also limits online fulfilment.

When Did Aldi Stop Click and Collect?

  1. 2020 – Aldi launched click and collect in the UK as a pandemic response.
  2. 13 August 2024 – The Grocer reported that Aldi would end the service.
  3. 18 August 2024 – Final day for click and collect orders (some sources indicate the 19th).

Last orders were placed on 18 August 2024. Some customer forum posts suggest the service ended on the 19th, but trade press consistently cites the 18th.

What Is Known and Unknown About Aldi Click and Collect?

Established information Information that remains unclear
Aldi click and collect ended on 18 August 2024. Exact reasons for discontinuation have not been officially detailed (only trade press reports).
The service was available in selected UK stores (174 locations). Whether Aldi will introduce a new online ordering system in the future.
The Aldi UK app still works for Specialbuys and store information. Exact list of stores that offered click and collect.

Why Did Aldi Launch and Then End Click and Collect?

Aldi introduced click and collect during the COVID-19 pandemic when demand for contactless shopping surged. By 2024, with changing consumer habits and Aldi’s focus on low-cost in-store experience, the service was deemed unsustainable.

Competitors like Tesco and Morrisons continue to offer similar services, while Lidl also maintains a click and collect option. Aldi has instead invested in its Shop&Go checkout-free stores and its app-based Specialbuys, indicating a shift away from traditional online ordering toward innovative in-store technology.

What Do Official Sources Say?

“Aldi is axing its click & collect service, with 18 August to be the final day groceries can be ordered online, The Grocer can reveal.”

— The Grocer, 13 August 2024

The article, available at The Grocer: Aldi calls time on click & collect online shopping, was the first to break the news. Aldi later confirmed the move through statements to other outlets.

What Should Shoppers Do Next?

Aldi is expected to continue expanding its Shop&Go stores and may introduce new app-based ordering options in the future. Customers seeking online grocery delivery or click and collect should consider Lidl, Tesco, or Morrisons as alternatives. The Aldi app remains a useful tool for browsing Specialbuys and locating stores.

Frequently Asked Questions

Is there still an Aldi click and collect login?

No, the login system for click and collect was deactivated when the service ended on 18 August 2024.

Can I still use the Aldi app for shopping?

Yes, the Aldi UK app still works for browsing Specialbuys, finding stores, and viewing offers. The Aldi Shop&Go app is available for checkout-free shopping in selected London stores.

Does Lidl have a click and collect service?

Yes, Lidl UK offers a click and collect service through its Lidl Plus app at participating stores.

Will Aldi bring back click and collect?

There are no official announcements indicating a return. Aldi’s focus has shifted to in-store innovations and Shop&Go.

Where was Aldi click and collect available?

The service was available at select UK stores including Preston and other locations. The exact list was not officially published.



Jack Harry Bennett Carter

About the author

Jack Harry Bennett Carter

Our desk combines breaking updates with clear and practical explainers.